What all locations do you ship?
- We provide shipping and cover on specific postal codes which is covered by Our Courier Companies in India & Other Countries.
I have ordered already, when would you ship my order?
- Majority of our orders are shipped within 2 to 3 working days of the order confirmation.
Do you ship on all days?
- We ship on all week days (Monday to Saturday), excluding public holidays. If you have ordered on Sunday (or Public Holiday), order confirmation happens on next working day.
My order has more than one product. Would you ship all of them in single shipping?
- While we shall endeavor to ship all products in your order together, this may not always be possible due to product characteristics or availability. We appreciate your understanding in this case.
Will I be notified if my order has been shipped?
- Yes. We will update the tracking number against order, in your account. You can check the same by logging on to your account. You will be notified over email and/or SMS as well.
How can I track my order shipment?
- Yes. We will update the tracking number against order, in your account. You can check the same by logging on to your account. You will be notified over email as well.
How long would it take for my order to reach shipping address?
- To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies. Based on experience, leading logistic partners in India have an estimated delivery time of of 6-7 days for most shipments.
Can you deliver at Remote Locations?
- Orders can be delivered only in the serviceable postal codes. If you are not sure, feel free to contact us to confirm if we deliver to your postal code.
How many delivery attempts are made?
Once
The delivery of the products ordered will be attempted only once at the address as provided in the order. In case where delivery is not done due to following reasons, our Logistic partners would hold the package at their warehouse for next 24 hours before dispatching it back to us:
- Delivery not done due to wrong address.
- Recipient not available.
- Premises locked.
- Incorrect contact or extension number; contact number not working / no reply / not reachable.
- Recipient refused the products.
In such cases, you shall contact our customer service to reschedule the package delivery, with max delivery attempts as three.
Phone: +91 9158645808 (Mon-Sat,10AM-6PM)
Email: [email protected]